Employee Assistance Program

The Employee Assistance Program (EAP), is sponsored by the South Dakota State Employee Benefits Program, and provided by KEPRO Healthcare, as a service offered at no cost to benefit eligible employees, spouses, and dependents. Employees, spouses, and dependents need to be benefit eligible but do not need to be enrolled in the South Dakota State Employee Health Plan to use EAP.

To learn more about EAP or to request services, call 800-713-6288 or visit www.EAPHelplink.com and enter company code southdakota.

EAP helps employees resolve a wide range of issues and restore both personal and professional effectiveness. EAP will assist employees in managing the personal challenges that influence well-being, performance, and effectiveness. Employees using EAP services must follow established leave policies; contact your Human Resource Manager with questions.

Covered Services:

  • Stress/Anxiety
  • Financial/Legal Concerns
  • Managing Change & Transition
  • Drug/Alcohol
  • Work Related Concerns
  • Family/Relationship Issues
  • Grief
  • Depression
  • Parenting Issues
  • Child/Eldercare Issues
  • Management or Supervisory Issues

Savings Center

EAP offers a Savings Center service to those who register. It's a discount shopping program that is provided through the Corporate Perks website. It offers discounts of up to 25% on name brand, practical, and luxury items.

First time users:

  1. Register here using your work email address and the company name (EAP), in order to access the Savings Center
  2. When entering the company name, as you begin to type a drop down menu will appear
  3. Choose EAP from the options
  4. It will prompt you to confirm your email in your inbox, after you've confirmed, it will take you to finish your profile
  5. Complete your profile and click "Start discovering perks"

Returning users:

  • If you are already a registered user, you will also access and login to the Savings Center.

To learn more about EAP or to request services, call 800-713-6288 or visit www.EAPHelplink.com and enter company code southdakota.

Program Incentives:

  • Telephonic support by Masters and PhD level counselors for crises and emergencies
  • Telephonic support to arrange for in-person counseling
  • Up to 5 in-person counseling sessions (per incident per fiscal year) for a range of personal issues, depression, work-family balance, and substance abuse concerns. Employees must have a referral from KEPRO to use counseling services

Consultation Services:

In addition, EAP offers consultations including:

Family Caregiving
Resources and referrals for dependent care related services, in addition to emergency back-up childcare and elder and more.
Convenience Services
Assistance in locating household and daily living resources, including pet care services, home repairs, travel planning and event scheduling and more.
Financial Services
Up to 30-minutes financial consultation with a Certified Financial Planner or CPA per issue at no-cost.
Legal Services
Up to 30-minutes consultation per issue with an attorney at no-cost and 25% discount of fees if you decide to retain an attorney.

Learn more about specific EAP services in the flyers below:

Upcoming On-Demand Seminars

Feeling good about yourself and your life, being curious about the world around you, and enjoying what you do are all aspects of what is called “well-being.” It also includes having positive relationships, a feeling of control over your life, and a sense of purpose. Ways to increase your personal well-being include connecting with others, being active, continuing to learn, and giving back. Your Employee Assistance Program can help you discover new ways of enhancing your well-being.

Monthly Webinar Title:
Examining Relationships: Healthy vs Unhealthy - Available on Demand Now!

This session helps participants identify the characteristics of healthy and unhealthy relationships and what kind of relationships to avoid. Participants will examine different types of relationships, from family and friendship to romantic and professional. They will review real-life scenarios that are sure to stimulate lively discussions. They will also discuss bullying in the workplace and how it differs from legitimate feedback or disciplinary action. For those who need to let a relationship go, the session explains how to "ACT"—Accept the fact, Consider one's own needs, and Take time to heal.

How to Access:
Go to your EAP web site:  www.EAPhelplink.com   Enter your code:  southdakota and look for Online Seminars in the lower right hand corner of this homepage or you can search for them by title.